Case study

For this assignment, read Case 10.2, “Ohlins Chemicals: Leadership and Communication Problems,” on pages 319-320 of your textbook. Once you have read and reviewed the case scenario, respond to the following questions with thorough explanations and well-supported rationale:

1. How would you rate the leadership and communication skills of Ohlins’ management? Include your rationale.

2. What recommendations do you have for improving the leadership and communication skills of Ohlins’ sales managers?

3. What do you think Ohlins’ management might have done to keep Ulrik from leaving, even if all his suggestions could not readily be implemented?

4. What do you think Ulrik should say in his resignation letter to Joan and Mike?

Explain your reasoning. Your response should be a minimum of two pages in length, double-spaced. References should include your textbook plus a minimum of one additional credible reference. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations, and cited per APA guidelines.

Hair, J. F., Anderson, R. E, Mehta, R., & Babin, B. J. (2009). Sales management: Building customer relationships and partnerships. Boston, MA: Houghton Mifflin.

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preview of the answer..

Ohlins management system appears to have a problem regarding communication. The governance structure is in such a way that the views of the employees do not count towards the progress of the company (Hair et al., 2009). Also, the leaders have bot established their authoritative position in the enterprise. This can be seen as the employees surpass Joan and …

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