The airline industry has suffered setbacks such as the high cost of fuel that have forced the major carriers to cut back on many of their services. Most airlines now charge passengers fees for checked baggage. Others charge for in-flight snacks or don’t serve any at all. Ryanair came under attack when it announced that it was considering installing “pay toilets” on their airlines as a way to make up for some of its increased costs. Airlines have reduced the number of flights they operate to certain destinations, packing planes full to overflowing, and made restrictions on the use of frequent-flyer miles so tight that it is difficult to cash them in. Then there are record-setting delays and lost luggage claims. All of these factors add up to less-than-enjoyable flying experiences for travelers, many of whom are opting to find other modes of transportation or just staying home.

APA

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Many Americans using airline services feel that these services have become oxymoron. This is because of the several inconveniences they have experienced while travelling. For instance, many customers have complained about the changes in the flight without being informed early. For example, there is a client who made reservations one month in advance. However, the client was called and informed that the flight had been cancelled on the day he was to travel. The airline company went on to give the client three options which included booking another flight with another airline company, travelling a day earlier which could have increased …

307 words APA