Benefits and Drawbacks of building CRM system in the Company

Answer two exercise question, each answer should be at least 2 pages. One is to build a framework discuss about CRM Technologies Build Versus Buy Analysis and Program Management. The other is to read a case happens in workplace that talks about organization relationship, go through the scenario and answer the subquestion. Creativity and original ideas and concepts are encouraged. This is part of the final, very important.

Hi, when u finish, plz upload them separately : one file for Exercise2 , the other for Exercise 3. Also, as it highlighted in the prompt, plz do not rely too much on outside sources, creativity and original thoughts are encouraged. Each exercise answer should at least 2 pages. Thank you and expect great work

Answer preview……………………………

Benefits and Drawbacks of building CRM system in the Company
Advantages:
It will allow the consolidation of customer data in deep insights. The customer relationship management program software generates some enhanced customs of conduct business operation. The idea of developing its own web system for the business operation will allow the effectiveness of sales and marketing through the customers relation system.
It will speed up the rate of converting sales into the business. Business goals can be integrated into different technologies to enable higher productivity. This means that the interests of customers will be given deeper insights through the automated process.
The CRM built system will help in boosting morale, reducing time costs, and increasing…………….
APA 837 words