Causes of Conflict and Resolution

A new director decides to reorganize the department you work in. This reorganization comes about without input from the employees and many of the nurses that you oversee are feeling resentful of the change. As a nurse leader, identify factors that may lead to conflict and ways you can manage them.

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In the health care setting, several factors can create issues or problems that may cause friction in the relationship between employees of the organization. As a nurse leader, the ability to effectively identify factors that result in conflict and implement appropriate strategies to eliminate them or resolve the ensuing conflict, is a skill set that is essential. According to Edmonson (2010), some of the factors that lead to conflict are heavier workloads due to staffing shortages, failure to accomplish personal and professional goals by members of the nursing staff, difficulty to communicate due to the diverse nature of patients, authority issues, and highly collaborative work environment…

APA 253 words