Conflict Resolution

Please address both parts 1&2 in APA format.

Part 1:

Questions to be addressed in APA format based on the case study listed below:

In addition to providing the additional, higher-quality information, what other actions could the consultant’s team have taken during the negotiation to resolve the conflict and ensure that its plans for carrying out the project are approved?
Describe how information sharing in negotiations can contribute to a positive resolution of conflicts.

A European consulting firm bids to carry out a nationwide vocational education and training study in an Asian country and is subsequently invited to attend negotiations with the appropriate government agency.Inviting bidders to conduct negotiations on price before the award of a contract is confirmed is common practice in the case of international agencies and with the international aid departments of some national governments.

At one point in the subsequent negotiation, strong concerns are expressed by the government team about the proposed starting and finishing dates for the study, and about the consultant’s fees and expenses as set out in the financial proposal.Government negotiators also strongly criticize the imprecise nature of the scope of services to be provided by the consultant as set out in the consultant’s proposal document.

However, the disputes are resolved when the consultant provides further information which is much more detailed than the information contained in the firm’s proposal document.The new information specifies the schedule of activities to be undertaken and the methods to be used by the consultant for collecting and analyzing data.Precise details are also given of report-back mechanisms to be established by the consultant; with the aim of ensuring that the government has all the information needed for effectively monitoring and supervising the project.

The additional information clarifies the situation and satisfies the government agency.As a result, the consultants’ team feels that it will be able to work within the terms and conditions stated in the draft contract.

Part 2 to be addressed in APA format:

Discuss/Explain how information sharing and the creative use of trade-offs can create joint gain and lead to an integrative agreement in an international business negotiation. Give some examples. What is the mechanism involved in these trade-offs?

at most 2pgs

Answer preview……….

Other than providing high quality information, to help resolve the dispute, the team could also have engaged the government agency for negotiations and show samples of their previous work. It is evident that the government agency has little faith in the consultancy probably due to previous tenders that were awarded to incompetent consultants. As such, one of the most effective ways of ensuring that the government has faith in the consultancy is to show evidence of how it has conducted its operations previously especially on tenders that are similar to the….

APA 620 words