Discuss the four organizational chart aspects and describe the four traditional departmentalization designs.
Part One and Part Two Discussion
Assignment 3
Having read the assigned chapters, complete the following:
Complete the assignment in a Word Document, and then submit the file to the Drop Box
provided, according to the due date on the Calendar
There are two topics due:
- Discuss the four organizational chart aspects and describe the four traditional departmentalization designs. Discuss the design of the organizational chart where you currently work (or one you have experienced).
2.Review the Discussion of Ethics & Social Responsibility 8-1 regarding JetBlue and address the two questions presented. Also address the same questions regarding your company.
Is it necessary to be a team player to be a successful employee at JetBlue?
Is it ethical and socially responsible of JetBlue to reject job candidates because they are considered not to be team players?
3 hours ago
REQUIREMENTS
Amberton University
Management
i have attached the reading passage below okay
3 hours ago
Reading material for question one
Exhibit 7-5, an adaptation of GM’s organization chart, illustrates four major aspects of such a chart:
- The level of management hierarchy.The org chart is a top-down structure showing the levels of management. management, the vice presidents and managers are middle management, and the supervisors are first-line management. •
- Chain of command. By following the vertical lines, you can see who reports to whom, as the GM division presidents report to the CEO. Within each division, vice presidents report to a president. The managers’ report to a vice president, and supervisors report to a manager. The assistant to the CEO is a general staff person, and the finance and human resources departments include specialist staff.
- The division and type of work. GM divides work by type of automobile: Buick, Cadillac, Chevrolet, and GMC (trucks). Each vice president within a division is responsible for a function, and the managers serve as linking pins coordinating the divisions’ work.
- An organization chart shows how the firm is divided into permanent work units. GM is organized primarily by product divisional departmentalization.
You should also realize what an organization chart doesn’t show, including day-to-day activities performed. A typical firm has three org charts: the formal one on paper discussed here, the real informal one in terms of knowing who to talk to and politics and influence (discussed in Chapter 10), and the org chart that the firm wants to be to perform better.
Traditional Departmentalization
Departmentalization is the grouping of related activities into units. Traditional departmentalization tends to have a simple structure. Departments may have either an internal or an external focus, as discussed here.
- Functional Departmentalization. Functional departmentalization capitalizes on functional expertise, as it involves organizing departments around essential internal input activities, such as making/selling and financing products and services. It can also be called process departmentalization when the focus is on work or customer flow, such as at a Registry of Motor Vehicles (RMV) with departments to “flow” you through the process of getting or renewing your driver’s license or auto registration. Functional departmentalization is illustrated in the top left portion of Exhibit 7-6. The functional approach is the form most widely used by small organizations, including Table Group consultants.55 Large organizations tend to use external focused departmentalization, our next three structures. Tesla (IOM 3, part 1) possesses a global hierarchy that is functional in nature in that it has the following officers directing the entire operation of the firm: chairman & chief executive officer, chief financial officer, chief technology officer, vice president—vehicle engineering, vice president—powertrain operations, vice president—North America sales, chief designer, vice president—manufacturing, vice president—autopilot hardware engineering, vice president—worldwide services & deliveries and general counsel.
- Product (Service) Departmentalization. Product (service) departmentalization involves organizing departments around goods (or services). Companies with multiple products com-monly use product departmentalization. Retail chains like CVS and Best Buy use product departmentalization within their stores. The org chart at the bottom left of Exhibit 7-6 is by product.
- Customer Departmentalization. Customer departmentalization involves organizing departments around the needs of different types of customers. The product or service may be the same or slightly different, but the needs of the customer warrant different marketing approaches. SAGE Publications focuses on selling books to different customer groups: research books, textbooks, journals, and reference books.56 Some not-for-profit organizations use it, such as Jones Counseling Center, offering individual, family, and drug/alcoholic counseling. The org chart at the top right in Exhibit 7-6 illustrates customer departmentalization.
- Territory (Geographic) Departmentalization.Territory (geographic) departmentalization involves establishing separate units in each area in which the enterprise does business. Virtually all MNCs, including Ford and Coca-Cola, have some form of territory structure. The org chart at the bottom right of Exhibit 7-6 is by territory. Tesla (IOM 3, part 2) is expanding fast globally, so it is secondarily departmentalized by territory—United States, China, Norway, and other.
Reading material for question 2
Team Players
JetBlue Airways is not structured around teams. However, teamwork skills and attitudes are important to the success of JetBlue. In fact, JetBlue screens job candidates extensively to make sure that they are team players.
- Is it necessary to be a team player to be a successful employee at JetBlue?
- Is it ethical and socially responsible of JetBlue to reject job candidates because they are considered not to be team players?
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