describe a conflict situation you have experienced in the workplace.

describe a conflict situation you have experienced in the workplace.

1)In a 250-300 word response, describe a conflict situation you have experienced in the workplace. Explain the impact that the communication process played in resolving or escalating the conflict? What was the resolution? If positive, how could you incorporate that conflict resolution style in your communications? If a negative result, what recommendation could you make to improve the communication process. Use references to support your findings

2)In a 250-300 word response, relate an organizational example of the use or lack of use of ethical standards in management communications. The example may be from your own workplace or from a business situation with which you are familiar. Support your answer by indicating why you believe it is an example of communicating in an ethical manner and why you believe the decision was made to communicate in the particular manner. Use references to validate your analysis.

Answer preview……………………..

Discussion

Question 1

A conflict situation that I have experienced in the workplace relates to a situation where the roles and duties of employees were not properly defined. When roles are not properly defined, there is a great likelihood that disputes may arise since the duties of the members of the workforce overlap from time to time (Scott, 2015). During the conflict, employees would find it difficult to perform a given task without interruptions and disruptions from their peers. The conflict has a great impact on the communication process within the organization. Conflicts tend to create tensions among members of the workforce which reduces the likelihood of effective communication from taking place. The conflict was also creating reduced employee job………………..

 APA 603 words
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