Watch the Lynda.com video from start to end “Email Marketing Basics” with John Arnold.
Fundamentals of IT
TASK 6 EMAIL FOR BUSINESS
Watch the Lynda.com video from start to end “Email Marketing Basics” with John Arnold.
- Click Here for the Video
- The entire video series is approximately 1 hour in length.
- Log in in with your Stratford credentials
- Save your “Certificate of Completion” for uploading in Lesson 6 area.
Read the Article, “Watch Your Tone: Email Etiquette for Business”. This video will help you to complete Module 6 assignment.
As the manager of a small flower shop, you have just received an email from a customer that is quite negative. Your task is respond to the customer via email in using professional business etiquette.
- Use the article, “Watch Your Tone: Email Etiquette for Business” to help you.
- Upload your work as a Word Document to Moodle.
Answer Preview……………..
Thank you so much for sharing your thoughts. We are sorry that you had to undergo a negative experience with our products. Our goal has been to provide our customers with total satisfaction coupled with a positive experience. Our flowers have always undergone maximum quality control that would make them fit for any occasion. Through your raised concerns, we ascertained……………………..
APA 281 words..