Improving patient care remains one of the key objectives of healthcare providers across various settings. The increased awareness in public, keener competition, increased demand for better care, healthcare regulation and increased incidences of medical malpractice resulting in numerous avoidable litigations are some key reasons why health institutions and organisations have taken a critical role in providing quality care. Several factors determine the quality of patient care. The quality of training offered to the healthcare providers, the quality of infrastructure, as well as competence of the operational systems, are some of the factors. The vital requirement is to ensure that the system in place is patient oriented. Some problems..
APA 2372 words