How to Improve Your Interpersonal Communication Skills.

How to Improve Your Interpersonal Communication Skills.

You should have a discussion and 2 reply another students.

READ Chapter 11 in the course text: How to Improve Your Interpersonal Communication Skills.

READ Discussion Board Expectations/Instructions in module Week 12 Unit 11.


After reading chapter 11, write a summary of the chapter.

Select two ideas from the chapter that you can apply and use in your life.

Explain what the ideas are and why you want to apply them in your life.

How will you use the ideas in your life?


Communication is a process of sending and receiving verbal and nonverbal messages. In relationships the communication process is an important element in starting, developing, maintaining, and/or terminating the connection between people. The atmosphere around the relationship can be described as the communication environment

. This chapter examines selected elements that affect the communication environment. It provides guidelines for how to improve the communication environment.

To be aware means to focus attention on the present moment. Awareness of the communication environments helps to enhance the quality of communication.


  • To define the communication environment
  • To identify selected elements of the communication environment
  • To discuss variables that influence the communication environment
  • To provide guidelines for improving the communication environment

What is the Communication Environment?

It’s important to understand the communication among humans takes place on the planet earth

. “The earth is alive,” the writer Michael B. Beckwith proclaims in a lecture on Fear and Anxiety. Since the earth is alive, it has the potential to influence all life. Humans are dependent on the earth for life. As this dependence continues, humans then affect the earth, often not in positive ways, by its activities to sustain life.

The educator Scott David explains this relationship in the following quotation:

“If we look towards the Ancient World, consider the role of the mountains as well as the sea in shaping the polis civilization of Ancient Greece. As a second example, consider Ancient Egypt, which historically stretched along the Nile River Delta. Consider the issue of geographic barriers and natural boundaries, and how their presence (or non-presence) have impacted the frequencies of invasions and migrations between different geographical regions. From the Ancient World all the way through to the present, the environment has been critical in shaping human culture.”

(What is the relationship between people and environment? | eNotes)


The relationship between human beings and the planets is studied in the field of astrology

. While astrology is not considered a science, there are many popular uses of Astrology, and the study of its relationship to human relations. Astrology is defined as, “the study of how the positions of the stars and movements of the planets have a supposed influence on events and on the lives and behavior of people. (English Language Learners Definition).

Knowledge Checkpoint 11.1

Visit the following web page:

What is Astrology?

Answer the following question as true or false

According to this webpage, “Astrology gives us rich tool for understanding human character, and offers us a language for communicating our observations with others.”



Image © Shutterstock.com

Knowledge Checkpoint 11.2

Elements of the communication environment

On YouTube watch the following video

youtube elements of the communication process

According to the video, which of the following items is not discussed in the video.

According to the video, which of the following items is not discussed in the video.






Variables Influencing the Communication Environment

Physical Environment

The environment itself, weather, temperature, location, are all factors that affect how people feel and behave. Depending on your body temperature, you might operate better on cool days than hot days. When an individual connects with the environment life moves much easier. If it’s freezing cold, and a person does not have warm clothes, it’s difficult to feel comfortable.

Lack of comfort in the physical body influences how one interacts with others. It is clear from the Coronavirus that people’s health influences the world. The worldwide death toll is more than 500,000 people. There are 10 million cases reported cases according to Yahoo News UK. (June 29, 2020) The worldwide effort to wash hands, wear masks, shelter in place, are all factors that influence where people are able to physically be present. The closing of businesses, schools, and government agencies, have all had the impact of limiting access to physical spaces. More people in the world have turned their attention inward than any other time in modern history.


The way people live, eat, work, play, dance, paint, speak, hear, touch, taste, dress, smell, touch, are all a part of the culture results in the unique characteristics of groups of people. Individuals who represent the culture bring into relationships, aspects of their personality as well as their cultural background.

Communication Style

The researcher Gibbs created a list of descriptions that describe whether communication is supportive or defensive.

Knowledge Checkpoint 11.3

Visit the following website

The Gibb Categories for Defensive and Supportive Behaviors rosettesolid List of | Course Hero

Which of the following is the correct listing of Gibb’s categories

Which of the following is the correct listing of Gibb’s categories




Image © Shutterstock.com

Image © Shutterstock.com

Guidelines for improving the communication environment

  1. Be aware of the communication environment
  2. Examine the elements of the communication process
  3. Be clear about what message(s) you want to send
  4. Be a good listener
  5. Have compassion for yourself and others.


This chapter defines the communication environment. A video of the elements of the communication process is included in the chapter resources. Discussing the variables that influence the communication environment illustrates the ideas more clearly. Guidelines for how to improve the communication environment gives the reader a suggested way to travel.


Subject: Communications

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