If a problem occurs, how can you determine whether you are addressing its real cause or just a symptom?

If a problem occurs, how can you determine whether you are addressing its real cause or just a symptom?

Your Topic: Discussion: Water Cooler: Digging Deeply Enough

Assignment Details: If a problem occurs, how can you determine whether you are addressing its real cause or just a symptom? A crisis is often the result of several things going wrong simultaneously. Are these independent causes or is something more fundamental occurring? To eliminate recurrences of the problem, you have to identify its “root causes” and eliminate or mitigate each one. One way to find the root cause of an event is to keep asking “why” or “how” to every explanation. Often, the most immediate, obvious cause is an innocent action that exposed a deeper flaw. Some authors suggest asking “why” five times (Serrat, 2009).

To prepare for this Discussion, identify several real problems that you have encountered recently. Discuss each one with a different group of friends or colleagues. In each group, ask why the problem occurred. Note the responses, and repeatedly ask “why” or “how” until you believe the group has uncovered the root cause of the problem.

Element 1a: Initial Post—Determining Root Cause
Points:
7.5 (25.00%)
Student provides a thorough and detailed explanation of how they can tell when they have the real root cause and not just another symptom for each problem they discussed, and whether it was the same for each group. Several examples and resources support thinking.

Element 1b: Initial Post—Other Factors
Points:
7.5 (25.00%)
Student provides a thorough and detailed explanation of reasoning for other factors they believe caused the differences in the explanation for each group they discussed above. Several examples and resources support thinking.

Element 2: Content and Technical Knowledge
Points:
3 (10.00%)
Student demonstrates mastery of content knowledge. It references or builds upon the text when appropriate, and uses topic- appropriate language and terminology. Technical language and elements (including, but not limited to, program code) are well-written and communicated accurately. There are no errors.

Element 3: Form and Style
Points:
3 (10.00%)
Student demonstrates thorough organization and writing skills by consistently applying APA format and style. Writing is well-organized and grammatically correct including complete sentences that are free of spelling errors. The student provides a correct reference of sources.

Preferred Format: APA

Number of Sources:

Number of Pages: 1

PowerPoint slides:

Preferred Spacing: Double spaced

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