Review the two (2) asynchronous and two (2) synchronous communication scenario that could occur within a medical facility.

Review the two (2) asynchronous and two (2) synchronous communication scenario that could occur within a medical facility.

As a Medical Administrative Assistant employee at Rassy Clinic, you will encounter a variety of concerns and questions from patients. Being able to address and reply to these concerns in a professional and appropriate manner will be essential to your position.

Instructions

For this assignment, you will complete two (2) parts and submit one (1) file.

Part 1: Review the Scenarios

Review the two (2) asynchronous and two (2) synchronous communication scenario that could occur within a medical facility.

Synchronous and Asynchronous Scenarios 

Synchronous Scenario 1 

Synchronous Scenario 2 

Part 2: Write a Response

In a Microsoft Word document, provide an appropriate response to each of the scenarios. Your response should be one (1) paragraph in length for each scenario and include the following:

• Identify the patient’s possible emotions, concerns, and overall complications they are presenting with.
• State what you would say in response to this patient in 3-5 sentences.
• Discuss and complications this scenario could have for your clinic?

Use professional word choice, correct spelling, and grammar.

Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates.

Save your assignment as a Microsoft Word document. (Mac users, please remember to append the “.docx” extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below:

Jstudent_exampleproblem_101504