Explain the concept of legal liability as it relates to hotel guest and employee safety. Identify significant safety resources available to all hotel GMs.
Explain the concept of legal liability as it relates to hotel guest and employee safety. Identify significant safety resources available to all hotel GMs.
I need 2 separate word documents:
1st Word just answer questions:
- Explain the concept of legal liability as it relates to hotel guest and employee safety. Identify significant safety resources available to all hotel GMs. Describe the importance of effective emergency planning in a hotel.
- Read “Real World Hotel Challenges (13.2)” and answer questions at the end.
- Identify the major factors to be considered when choosing a hotel franchisor. Explain the purpose of a management operating agreement. Describe the major elements found in a management operating agreement.
- Read “Real World Hotel Challenges (14.2)” and answer questions at the end.
2nd Word document please APA 3 pages and 3 references
Submit one of the following problems sets and write your answers in essay format and in concert with APA style.
- Answer questions in “Your Opinion Counts”
– Guest safety is a primary concern of all effective hotel managers. What specific steps can you take to ensure that all the hotel’s employees share your concern for guest safety? Who at your property should be responsible for ensuring that these steps are implemented? Consider a larger property with a designated security department as well as a smaller property without one.
– Data security is an increasingly important responsibility of hotel GMs. What specific steps would you, as the GM, take to help ensure your hotel is protecting the private information of guests that is stored on your own property’s computers?
OR
- Answer questions in “Your Opinion Counts”.
– Some GMs believe they can best further their careers by choosing to manage only hotels affiliated with a specific brand (i.e., Hyatt, Westin, Hilton, and so on). Other GMs believe they are most marketable if they have experience managing several different hotel brands. Assume you were a hotel owner. Which type of FM do you think would be most valuable to your hotel? Why?
– GMs sometimes face a difficult decision when they are employed by a management company and operate a branded hotel. In such a situation, the GM’s loyalty can be tested because of the conflicting interests of staff, guests, the brand, the management company, and the hotel’s owners. Consider a situation in which the financial interests of two of these groups directly conflict (e.g., management companies seek to maximize management fees while hotel owners seek to minimize them. To whom do you believe GMs owe their greatest loyalty? Why?
Requirements: see instructions above
Subject: Business
Answer preview for the “Explain the concept of legal liability as it relates to hotel guest and employee safety. Identify significant safety resources available to all hotel GMs.” essay…………………….
apa 844 words