Improving Customer Service of Walmart Company
Improving Customer Service of Walmart Company
Hello,
I need a help in coming up with an opening activity to a training program. The topic of my training program is to improve the customer service of Walmart company since Walmart’s American Customer Satisfaction Index (ACSI) score dropped a notch in 2017, from 2016 (from 72 to 71), placing the retail giant at the bottom of the list of department and discount retailers ranked.
The opening activity for your training should take no more than 10 minutes. It should get your learners engaged and involved in your training, it should get your learners to experience something that they would not expect, and be tied into your topic.
please think of something specific you want your learners to know, to do, and to feel or value as a result of your training.
Subject: Masters Psychology
You can look for the news that i attached and bring information for what that happened I mwan the reasons behind the reason why Walmart is the bottom of list of customer satisfaction.
And then come up with an opening activity for this
you are free to organize all these in WORD file.
By the way, Use credible sources when coming up with information
Answer preview……………………
apa 900 words