Management and Promotion of Customer Satisfaction

Management and Promotion of Customer Satisfaction

Read: Contract Management Body of Knowledge, 5th or 6th Edition, Chapter 8 plus watch the videos below.

Topic: Explain how to manage and promote customer satisfaction. You can accomplish this week’s forum by identifying opportunities and issues and problems when revising and consolidating requirements from multiple customers.

Your initial post should be at least 280 words.

Book and video links to get you started:

Book link at http://dinus.ac.id/repository/docs/ajar/PMBOKGuide…

Mastering government contracts located at https://www.youtube.com/watch?v=xeVjluEeU9M

Starting a Navy Seal government contract located at https://www.youtube.com/watch?v=7tkabOCBmsw

Business

Answer preview………………………….

apa 388 words